According to M.P. Nagar Palika Act 1959, Nagar Palika has been handed over the responsibility to avail certain public services to the citizens. As per the 74 th ammmendment, ther has been a considerable increase in the responsibilities of the local bodies. Thus it's the responsibility of these bodies to include, time bound programmes for availing the fundamental public services to the citizens, in the citizen charter. Keeping in mind, a citizen charter is being presented by Nagar Palika under which the information regarding time bound proceedings related to street lightening , transportation, sanitation, road maintenance, water clearance, recovery of taxes and fees, vertinary services. release of dead bodies of dead animals etc. will be provided to the citizens. This citizen charter is being presented, keeping in view the following aims and objectives :
Our Resolution : Continuous Services.
Our Determination : High grade quality assurance.
Following action will be taken on not being prompt in taking appropriate steps to solve the complains done by the citizens.